Hoki108 values the privacy of every member. This document clearly explains how we collect, use, store, and protect your personal information while you use our platform.
Updated: 1 January 2026 | MalayImportant Note: This Privacy Policy describes how hoki108 manages personal data. By using our platform, you agree to the collection and use of information as outlined here. Please read this document carefully in its entirety.
Hoki108 ("we", "Platform") recognises the importance of privacy for every individual using our services. This Privacy Policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international industry best practices in personal data management.
This document applies to all personal information collected through the hoki108 website, mobile app (iOS and Android), email communications, live chat and all other service channels provided by hoki108. We are committed to ensuring that every piece of data collected is handled responsibly, transparently and securely.
By registering, logging in or using the hoki108 platform in any way, you acknowledge that you have read and understood this Privacy Policy and agree to how we process your personal data as described herein. If you disagree with any part of this policy, please stop using our platform and contact our support team for further assistance.
hoki108 has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes.
Hoki108 collects various types of personal information depending on how you interact with our platform. The following are the categories of data we may collect:
| Data Categories | Sample Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identity card number | Identity Verification (KYC) |
| Contact Data | Phone number, email address, residential address | Account Communications and Verification |
| Financial Data | Bank account number, e-wallet information | Deposit and Withdrawal Processing |
| Technical Data | IP address, device type, operating system, browser | Security and Fraud Prevention |
| Usage Data | Game records, betting history, session duration | Analytics and service improvement |
| Communication Data | Support chat logs, emails, and complaints | Complaint resolution and service records |
In addition to information you provide directly, we also collect data automatically when you use our platform, including device information, access logs, and usage pattern data.
All sensitive data such as identification card numbers and banking information is stored in encrypted format and can only be accessed by authorised personnel for specific purposes.
Hoki108 uses collected personal data solely for legitimate purposes related to platform operations. We do not process your data for any other purpose without obtaining your additional consent. The following are the primary purposes for data use:
Hoki108 does not share members' personal data with external parties except in the limited situations outlined below. Any data sharing is conducted strictly on a need-to-know basis and is subject to strict confidentiality agreements.
hoki108 never selling, renting, or trading your personal data to third-party advertisers, marketing companies, or any other commercial entity for our gain. This is our absolute commitment to member privacy.
The security of your personal data is a top priority for hoki108. We implement multiple layers of technical and organizational security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
Your personal data will be retained for as long as necessary to fulfil the purpose for which it was collected, or the minimum period required under applicable Malaysian law. Generally, active account records are kept for the duration of the active account plus at least 5 years after account closure for legal compliance purposes.
Hoki108 uses cookies and similar tracking technologies to enhance the user experience, analyse platform traffic, and secure your login sessions. Cookies are small text files stored on your device when you visit our platform.
You can manage and delete cookies through your browser settings. However, disabling certain cookies may affect your experience on the hoki108 platform. For more information on managing cookies, refer to your browser's documentation.
hoki108 does not use cross-site tracking cookies for third-party marketing purposes. All cookies we use are solely to enhance your experience on the hoki108 platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have several important rights regarding your personal data held by hoki108. We are committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 working days.
You may request the correction of any personal data in our records that is inaccurate, incomplete or outdated.
You may withdraw your consent to certain processing activities, including the receipt of marketing communications, at any time.
You have the right to object to the processing of your personal data for direct marketing purposes or in certain other circumstances.
In certain circumstances, you may request the deletion of your personal data, subject to applicable legal retention obligations.
If you believe your privacy rights have been violated, you have the right to file a complaint with the Personal Data Protection Department of Malaysia.
To exercise any of the above rights, please contact the hoki108 support team via 24/7 live chat or email at [email protected]. We may need to verify your identity before processing your request to protect your account security.
The hoki108 platform is strictly for individuals aged 18 and above. We do not knowingly collect personal data from children or individuals under the age of 18.
If you suspect any underage individual is using the hoki108 platform, please report it immediately to our support team. We will take swift and thorough action.
Hoki108 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or updated platform features. Any changes made will take effect immediately upon publication on this page.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the hoki108 Data Protection Officer (DPO) team is ready to assist you.
All privacy enquiries and complaints are handled in strict confidence and will be processed by a team specifically trained in personal data protection.
We have built a robust privacy infrastructure so you can play with peace of mind, without worrying about the security of your personal information.
Every bit of data you send to the hoki108 platform is protected by 256-bit SSL encryption — the same standard used by global financial institutions and government agencies.
Hoki108 operates on the basis of absolute trust. Your personal data is never sold, rented, or shared with third-party advertisers or marketing companies for any commercial purpose.
The entire hoki108 data management system is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA), providing you with strong legal protection.
You have full control to access, correct or request deletion of your personal data. Our team is ready to assist with every privacy right you exercise within the stipulated timeframe.
Hoki108 systems undergo comprehensive security testing and audits on a regular basis by independent cybersecurity experts to ensure your data protection remains at the highest level.
The hoki108 support team, trained in data protection, is ready to help you resolve any privacy concerns at any time — day or night, seven days a week.
Understanding how hoki108 protects your privacy lets you play with greater confidence and peace of mind. Register a free account today and enjoy a safe, responsible online entertainment experience.